Isil Cowan, Associate and Senior Solicitor at Wragg Mark-Bell has been honoured with the ThreeBestRated Certificate of Excellence award 2023, which ranks her as one of the top three property solicitors in the Carlisle area.
Isil, who has been with the law firm for five years had to pass a rigorous 50-point inspection conducted by the ThreeBestRated team on all aspects of her practice to qualify.
This involved extensive research on her customer reviews, ratings, client satisfaction, business standards, trust, cost and general excellence.
A recent five star review on http://www.ThreeBestRated.co.uk reads, “Excellent service. Very professional. They took the time to explain why things had to be done in the ways they did. Definitely recommend.”
Isil is delighted with the award and the feedback online saying: “This is an important honour not just for me, but for everyone at Wragg Mark-Bell.
“We are all committed to providing the best possible service for our clients, so for this to be recognised in such a positive way is something to be very proud of.”
Isil explained how the team all work together to ensure clients have a seamless experience.
“Staff in different departments support each other, so that if someone is on holiday or sick there are other team members who are familiar with the role and can take over with no issues or delays”.
Nick Kennon, Managing Partner, said: “Isil is a deserved winner of the ThreeBestRated Certificate of Excellence award. She is a conscientious professional who works hard to give her clients the best customer experience possible.
“Buying and selling property can be very stressful, but she goes the extra mile to ensure the process is all taken care of, removing any worry for the client”.